While others are looking for what they can TAKE, others are focusing on where they can give back. Marc Diller of Diller Law has used this time as an opportunity to serve those in need, whether it be his community, his clients, or even his competitors.
In the most recent installment of Leading Through Adversity, he joins Crisp Founder & CEO Michael Mogill to shed light on some of the ways he and his firm are responding to this crisis with generosity.
Check out the full conversation here.
3:30 – Bring justice. “As a personal injury lawyer, I help bring justice to clients whose whole lives have been turned upside down. I make sure that when I talk to the jury, they understand the importance of holding defendants accountable and making our community safer. I said, ‘How can I take the opportunity right now to communicate what we know as a firm to the public?’”
4:19 – Be the best. “I wanted to be the best lawyer, and understood that I didn’t want to be the best known lawyer until I felt confident that I could back it up. I got to a point in my career where I understood that I had the skill set and the staff to put a great product forward and be the best law firm.”
8:07 – Access to education. “We started off in the education crisis. I went ahead and supported a low income community and bought 30 laptops and a laptop cart, so that every student in that school system could get access to education remotely. I knew that a lot of kids just weren’t online, and they weren’t able to get the curriculums they needed.”
11:16 – Stick together. “I don’t see my fellow lawyers as competitors because we all need to stick together. There are tremendous forces on the other side that stick together and would be happy to bring us down. I got into trial consulting work for my colleagues several years ago. I realized that the better I make them, the more it helps me — not only with my reputation in the community, but it also helps me battle against the insurance company or against the corporate defendant.”
14:53 – Look at the blessings. “When times are tough, we can either curl up and wait for it to pass or we can pick ourselves up by the bootstraps and look at the blessings that we do have. There’s always somebody who needs our help more and we can give back. My mom had always said that I always complained about the clothing I had until I saw the kid who had no shoes.”
16:13 – Continuing habits. “My team is working virtually, and our numbers, new clients, and settlement numbers are up from this time last year when we didn’t have COVID. We started a web series. I have a doctor on my staff who’s also a lawyer, and he’s writing blogs to the community. We’ve gotten great feedback from it and will be continuing to write them.”
If you’re viewing this challenging situation the same way Marc and Michael are, text Michael directly at 404–531–7691 to tell him your thoughts.